Premier Pet TLC is an insured and bonded pet care company in Austin, Texas. Since 2018, our CPR certified sitters have cared for dogs, cats and small pets in their own homes, with pet sitting, dog walking, pet taxi, wedding pet attendant and cat behavior services.

Your pets stay home, on their own routine, with a sitter you have met first. No kennels, no strangers, no guessing how they are doing.
Since 2018, Samantha Nielsen and our insured, bonded and CPR certified team have cared for pets across 31 Central Austin neighborhoods, from Hyde Park to Zilker and West Lake Hills.
Tell us about your pet, and we will set up your free meet-and-greet.

In-home visits for feeding, medication, play and cleanup, plus overnight care. From $32 per visit.

Feeding, fresh water, litter box cleaning, play and medication for cats who are happiest at home. No extra charge for more cats.

In-home dog care that keeps your dog's routine, with a primary sitter and trained backups.

One-on-one walks of 15, 25, 30, 45 or 60 minutes, with an update after every walk.

Door-to-door rides for vet visits, grooming, daycare and airport trips across Greater Austin.

A dedicated pet professional who brings your pet to your wedding and cares for them before and after.

In-home help for litter box problems, spraying, biting, scratching and tension between cats.













Every sitter is background checked and trained, and our team is insured and bonded through Pet Sitters Associates, so your home and pet are protected.
You get a dedicated sitter who learns your pet's routine. If they are sick or have an emergency, a trained backup sitter steps in.
You never pay extra for more pets, medication or special care. Short notice bookings and peak or holiday dates add a per-visit fee, listed on our Peak & Holiday Schedule. These fees can apply together.
Book visits, pay, keep your pet's profile and read your sitter's photos and notes after every visit, all in one app.
Named Best of Austin 2018 by The Austin Chronicle and a member of NAPPS, IAABC and the Austin Pet Sitters Organization.
We’ve been serving Austin since 2018 and are fully bonded and insured for your peace of mind. You can trust that your home, pets, and information are safe with us. We certify our team members and ensure ongoing training in first aid and emergency care.



At Premier Pet TLC, we understand how important your pets are to your family. That’s why we do things differently:
✓ We assign a dedicated primary sitter for consistent, familiar care
✓ Every visit is documented and communicated clearly through our app
✓ We stay available, flexible, and responsive throughout your booking
We don’t just show up, we show up with purpose, care, and compassion every single time. Our process is designed around trust. From the moment you book your consultation, we work to understand your pet’s unique needs, personality, and preferences.
Call (833) 473-8588 or send the form with your dates and your pet’s needs.
Your sitter visits your home to meet your pet and learn the routine, keys and care notes.
Add your pet’s profile, confirm visits and pay in the app.
Your sitter sends photos and notes so you always know how your pet is doing.
Here are answers to common questions about our pet care services. Explore how we can help and address any queries you may have about our expertise and offerings.

All scheduling is done through the Time to Pet app. You’ll receive onboarding instructions after your intro call.
Yes. Each booking begins with an intro call and meet-and-greet to review care instructions and home access.
No. Our pricing is based on time, not the number of pets or tasks required.
We have backup sitters ready to step in. You’ll always be covered.
Yes. Premier Pet TLC is fully insured and bonded for your protection and peace of mind.
We do, though there is a $10 surcharge for bookings made within 7 days of the service start date.
Absolutely. Medication administration is included at no extra cost.
We serve Barton Hills, Brentwood, Zilker, Clarksville, Rollingwood, Westlake, and many more. View our full list online.
Here are answers to common questions about our pet care services.
Explore how we can help and address any queries you may have about our expertise and offerings.
Our in-home pet sitting visits start at $32 for 15 minutes. Visits of 25, 30, 45 and 60 minutes cost $38, $40, $54 and $67, and an overnight stay is $125. See all prices on our Pet Sitting page.
No. We price by visit length, not by the number of pets, and medication is included.
Yes. Every booking starts with an intro call and a free meet-and-greet at your home.
Yes. Every sitter is background checked and trained, and our team is insured, bonded and CPR certified.
A trained backup sitter takes over, so your pet's visits continue as planned.
Your sitter sends photos and notes after every visit through the Time To Pet app.
Visits run from 6:30am to 9:30pm every day. Overnight care runs from 9:30pm to 6:30am. Our office is open Monday to Saturday, 9am to 3pm.
Yes, at no extra cost.
Dogs, cats, rabbits, chickens and other small pets.
We serve 31 Central Austin neighborhoods, including Barton Hills, Zilker, Tarrytown, Hyde Park, Clarksville and West Lake Hills. See the full list on our Service Area page.
Whether you’re planning a vacation, need daily dog walking in Austin, or want support with behavioral challenges, Premier Pet TLC is here to help.
Austin TX
Office Hours:
Monday - Saturday
9am - 3pm
Operational Hours:
Sunday - Saturday 6:30am - 9:30pm
Overnight Care:
9:30pm - 6:30am
Office Hours:
Monday - Saturday
9am - 3pm
Operational Hours:
Sunday - Saturday 6:30am - 9:30pm
Overnight Care:
9:30pm - 6:30am